Payment Terms & Conditions
Terms of Service for ACH and Credit Card Payments
Effective Date: March 27, 2025
1. Introduction Welcome to A Better Day Counseling LLC (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern the use of Automated Clearing House (ACH) and credit card payment transactions for our services. By submitting an ACH or credit card payment, you agree to these Terms.
2. Payment Authorization By providing your payment information, you authorize us to process ACH or credit card transactions in accordance with your instructions. You confirm that you are an authorized user of the payment method provided.
3. Payment Processing (a) ACH payments may take up to 3 business days to process. (b) Credit card payments are typically processed immediately but may be subject to verification. (c) You agree to ensure that sufficient funds or credit are available to complete the transaction. (d) We are not responsible for any fees imposed by your bank or card issuer.
4. Recurring Payments If you authorize recurring payments, you agree that we may automatically charge your payment method on the agreed-upon schedule. You may cancel or modify recurring payments by providing notice at least 4 days before the next scheduled transaction.
5. Payment Failures and Chargebacks (a) If a payment is declined, returned, or otherwise fails, you may be responsible for any applicable fees. (b) Chargebacks or payment disputes may result in service suspension or termination. (c) You agree to contact us to resolve any billing disputes before initiating a chargeback.
6. Refunds and Cancellations Refund policies vary by service. Any refund requests must be submitted in writing to billing@mybehaviormatters.com. Approved refunds will be processed within 7 business days.
7. Data Security and Privacy We take reasonable steps to protect your payment information. However, we are not responsible for security breaches beyond our control. Our Privacy Policy included in your intake paperwork explains how we collect, store, and use your personal data.
8. Limitation of Liability To the fullest extent permitted by law, we are not liable for any losses, damages, or fees resulting from payment processing errors, unauthorized transactions, or delays beyond our control.
9. Amendments We reserve the right to update these Terms at any time. Continued use of our payment services after any changes constitutes acceptance of the revised Terms.
10. Contact Information For questions about these Terms or payment-related inquiries, contact us at billing@mybehaviormatters.com.
By using our ACH and credit card payment services, you acknowledge that you have read, understood, and agree to these Terms.